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How to renew a subscription?

Subscription activated by default

When you buy our plugins you will automatically get a subscription. All price options are billed yearly. You may cancel at any time.

Subscription Renewal Retry Schedule

Our payment system automatically attempts to renew your subscription to ensure uninterrupted service. If a payment fails, the system follows a 15-day retry cycle:

TimelineStageAction
Day 0RenewalInitial automatic payment attempt.
Day 1Retry 1First retry after 24 hours.
Day 3Retry 2Second retry.
Day 5Retry 3Third retry.
Day 8Retry 4Fourth retry.
Day 11Retry 5Fifth retry.
Day 15Retry 6Final attempt. Subscription is suspended if unsuccessful.

Important Notes:

  • Automatic Process: No manual action is required if your payment method is valid and has sufficient funds.
  • Service Continuity: Your license remains active during the retry period. Access to updates and support is only suspended if the final attempt (Day 15) fails.
  • Support: If you have any questions regarding your billing or would like us to check your payment status manually, please contact our support team directly. We are happy to review your payment details and assist with any issues.
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