Octolize Help Center
Flexible Shipping Table Rate
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Flexible Shipping FAQ & Troubleshooting
- Flexible Shipping PRO filters
- Flexible Shipping PRO – Requirements
- Flexible Shipping PRO hooks
- Flexible Shipping hooks
- Flexible Shipping Group to Single method conversion
- Flexible Shipping – Troubleshooting
- Flexible Shipping – How to remove the Shipping column from the Orders list screen?
- Flexible Shipping – Debug Mode
- Flexible Shipping – Advanced options and customization
- Tutorial videos
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Flexible Shipping configuration
- Flexible Shipping – AI feature
- Flexible Shipping – A complete guide to shipping methods
- Flexible Shipping – Conditional Shipping
- Combine Live Rates plugins by Octolize and Flexible Shipping
- Flexible Shipping – Shipping method – Tax
- Flexible Shipping – Shipping method – Shipping Integration
- Flexible Shipping – Shipping method – Shipping Cost Calculation Rules
- Flexible Shipping – Shipping method – General Settings
- Flexible Shipping – Shipping method – Free Shipping
- Flexible Shipping – Shipping method – Cost Calculation
- Flexible Shipping add-ons and further shipping integrations
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Flexible Shipping Ready to use scenarios
- Flexible Shipping PRO – Additional cost feature
- Flexible Shipping – Conditional Cash on Delivery (COD)
- Flexible Shipping – Fixed shipping insurance
- Flexible Shipping – Free shipping over certain amount
- Flexible Shipping – Price based shipping WooCommerce
- Flexible Shipping free and PRO – Combining the shipping cost calculation conditions
- Flexible Shipping PRO – Buy X items, get free shipping
- Flexible Shipping PRO – Combining different shipping classes in the cart
- Flexible Shipping PRO – Extra cost for every package
- Flexible Shipping PRO – Extra fee or percentage insurance based on order total
- Mastering Flexible Shipping
Live Rates
- Australia Post
- Canada Post
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DHL Express
- DHL Express – How to create an account?
- DHL Express – Common problems and troubleshooting
- DHL Express – Frequently Asked Questions (FAQ)
- DHL Express – Multi-currency support
- DHL Express – Adding the DHL Express Live Rates shipping method
- DHL Express – How to get the DHL REST API Key and API Secret?
- DHL Express – How to register an account?
- DHL Express – Additional costs by Flexible Shipping Table Rate
- DHL Express – General Settings
- DHL Express – Tutorial videos
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FedEx
- Getting started
- Initial setup
- Advanced configuration
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Troubleshooting & Error resolution
- FedEx – How to enable debug mode?
- FedEx – Plugin requirements
- FedEx – Frequently Asked Questions (FAQ)
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Errors
- The given client credentials were not valid. Please modify your request and try again.
- We could not authorize your credentials. Please check your permissions and try again.
- Sandbox credentials not allowed in this environment. Please check your permissions and try again.
- API Connection Status API Connection Status We could not authorize your credentials
- The given client credentials were not valid. Please modify your request and try again.
- If you get the Fatal error
- No shipping options were found for… error – missing product’s weight
- Other configuration settings
- Video tutorials
- Royal Mail
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UPS
- Getting started
- Initial setup
- Advanced configuration
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Troubleshooting & Error resolution
- UPS – How to enable debug mode?
- UPS – Package requirements
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Errors
- UPS – Error 250002: Invalid Authentication Information
- UPS – Error 250003: Invalid Access License number
- UPS – Error 111057: Invalid Unit of Measurement for the given country
- UPS – Error 111211: The requested accessory option is unavailable between the selected locations
- UPS – Error 120209: Missing or invalid ship to phone number
- UPS – Error 9120203: Missing or invalid Combination of package length, width, and height values for package
- UPS – Error POST 403 forbidden response
- UPS – Error A customer account does not exist for this API Key
- UPS – Error Invalid response from API Server
- UPS – Error Cannot activate API Key. No API resources available
- Other configuration settings
- Video tutorials
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USPS
- Getting started
- Initial setup
- Advanced configuration
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Troubleshooting & Error resolution
- USPS – How to enable debug mode?
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Errors
- API Authorization failure. User is not authorized to use API RateV4
- The client application credentials provided in the request are missing, invalid, inactive or not approved for access
- USPS Live Rates: Unable to calculate international postage. No services available
- “Description”: “User Id and Shipper Number combination is not qualified to receive negotiated rates”
- You have USPS shipping methods that are not configured for the REST API
- Authorization failure. Perhaps username and/or password is incorrect.
- Other configuration settings
- Video tutorials
Shipping Labels
- Pickup Points PRO
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UPS Labels
- UPS Labels – Creating shipments
- UPS Labels – Troubleshooting
- UPS Labels – Adding the UPS Flat Rate shipping method
- UPS Labels – Adding the Flexible Shipping shipping method with UPS integration
- UPS Labels – Additional costs by Flexible Shipping Table Rate
- UPS Labels – Tutorial videos
- UPS Labels – Configuration
- Flexible Printing
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DPD UK & DPD Local
- WooCommerce DPD UK – Tutorial videos
- WooCommerce DPD UK – Troubleshooting
- WooCommerce DPD UK – FAQ
- WooCommerce DPD UK – Requirements
- WooCommerce DPD UK – Configuration
- WooCommerce DPD UK – Shipping Methods
- WooCommerce DPD UK – Checkout
- WooCommerce DPD UK – Creating Shipments
- WooCommerce DPD UK – How to get API access?
- WooCommerce DPD UK – External shipping integration
Shopify
- Octolize Hide & Sort Shipping
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Octolize Pickup Points PRO
- Octolize Pickup Points PRO – App installation
- Octolize Pickup Points PRO – Pickup points configuration
- Octolize Pickup Points PRO – App configuration for Shopify Basic plan and plans without Carrier Service API access
- Octolize Pickup Points PRO – App configuration for Shopify, Shopify Advanced plan and plans with Carrier Service API access
- Octolize Pickup Points PRO – App configuration for Shopify Plus plan
- Octolize Pickup Points PRO – FAQ and troubleshooting
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Octolize Shipping Rates Calculator
- Octolize Shipping Rates Calculator – App installation
- Octolize Shipping Rates Calculator – App configuration and adding the Shipping Rates calculator to the product page
- Octolize Shipping Rates Calculator – App configuration and adding the Shipping Rates calculator to the Cart page
- Octolize Shipping Rates Calculator – FAQ and troubleshooting
- Octolize Distance Based Rates