Invalid response from API Server
The error message “Invalid response from API Server” you’re encountering typically indicates a communication issue between your website and our server. To address this, please follow these steps:
1. Log in to your account at “My Account” and navigate to the “API Keys” tab.
2. Remove the API key activation from your account by pressing the “Delete” button.
3. Copy the plugin API key from the My Account ⇾ API Keys tab.
After re-entering a valid API key, the plugin should be activated. For more detailed instructions, please refer to our guide on API Key activation: https://octolize.com/docs/article/11-how-to-activate-octolize-plugin-subscription.
If you still encounter the issue above. This could be due to various reasons, such as a temporary server issue or a restriction based on your IP address.
To resolve the issue, We recommend the following steps:
- Check for security plugins, deactivate, and try again.
- If this doesn’t work, reach out to your hosting provider to verify if they’re blocking the connection.