Table of Contents
Overview
Triggered by products marked “Sold individually”.
Root Cause
- Product setting Sold individually prevents quantity > 1 per order.
Impact
- Customers can purchase only one unit per order.
How to Fix the Issue
- Merchant: Edit product → Inventory → uncheck Sold individually if multiple units should be allowed.
- Customer: Remove existing item from cart before adding another.
Additional Notes
- Useful for licenses/unique items.