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UPS Labels – Error 120200: Missing or invalid ship to company name

Error 120200: Missing or invalid ship to company name

What causes this error?

The error occurs when:

  • Neither a person name nor company name is provided in the shipping address (at least one must be filled)​
  • The company name exceeds 35 alphanumeric characters
  • The company name contains invalid characters or incorrect formatting​

How to Fix It

  1. Add or edit the company name in your shipping order to ensure it’s populated with a valid value
  2. Check the character count – the company name must be 35 characters or fewer
  3. Verify the format – use only alphanumeric characters and remove any special characters that might cause validation issues​
  4. Ensure at least one name field is filled – either the person name or company name must have a value for UPS to accept the shipment​
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