Table of Contents
Overview
Address validation notice on Cart/Checkout for countries requiring a specific postcode format.
Root Cause
- Postcode format doesn’t match the rules for the selected country.
- Country/postcode mismatch (e.g., US ZIP used with Canada selected).
Impact
- Shipping methods and taxes may fail to load until a valid postcode is provided.
How to Fix the Issue
- Select the correct country/state first.
- Enter the postcode in the expected national format (e.g., 12345 or 12345-6789 for the US; A1A 1A1 for CA).
- Adjust your address validation plugins/rules if you customized formats.
Additional Notes
- Some carriers also validate postcode → service availability; ensure it’s correct.