Table of Contents
Overview
Generic Cart/Checkout message when no applicable shipping methods exist for the current cart/destination.
Root Cause
- No methods in the matching zone, or all methods return no prices.
- Address incomplete/invalid (e.g., missing postcode for countries that require it).
Impact
- Checkout is blocked because shipping can’t be calculated.
How to Fix the Issue
- Complete the address, especially country, state, and postcode.
- Confirm the zone matches and has at least one method with valid rates.
- Check method constraints (weight/size/service availability/conditional rules).
- Optionally add a fallback rate in the “Locations not covered by your other zones” zone if you intend to ship broadly.
Additional Notes
- Debug logs and shipping debug mode can help locate which zone/rules matched.