Registered on the date of 22 July 2025 by the Charity Commission for England and Wales. The Neurodivergence Project uses the ocean and the natural world to empower neurodivergent people to build confidence, lasting friendships and help them achieve their goals. Their WooCommerce store is used to help manage shipping of merchandise for their charity. This includes products like clothing and other accessories, for example, water bottles.
Neurodivergence Project met with Octolize in a significant moment – just before launching their store. In this case, the following questions arose:
Due to the need to set shipping costs based on different products and different amounts of products, the idea was to find a proper solution that would do it at once.
There is no simple, hand-holding solution and no clear messaging like “this plugin is for your case”, especially in terms of additional costs for particular products.
Firstly, the Neurodivergence Project started looking for the right plugin. They tested several ones with no luck. They needed a cost effective and flexible plugin.
The Neurodivergence Project have found Octolize in a Google search and checked the product page of the Flexible Shipping PRO and decided that it is the correct solution.
We have resolved all the shipping requirements via e-mail messaging.
Firstly, it was necessary to create a flexible shipping method. In this shipping method, a key was to create shipping scenario based on already created shipping classes. Furthermore, it was needed to combine with it an additional cost feature to charge the fee based on item amount.
Today, The Neurodivergence Project has a possibility to offer shipping options for their customers. They say now the shipping costs are much clearer for their clients.
“As a small, new charity, every spend has to be justified and sustainable. We explored a few shipping options and quickly found that many solutions were either too expensive long-term or didn’t give us the flexibility we needed. Octolize’s Flexible Shipping plugin solved that problem by allowing us to set clear shipping rules depending on what supporters are buying, including scenarios where our shop includes both physical items and event tickets. The team were supportive throughout, and the plugin was provided free because of our charity status, which made a real difference in helping us get our online shop up and running.”
~ The Neurodivergence Project
The best Table Rate Shipping for WooCommerce. Period. Create shipping rules based on weight, order totals, or item count.
Octolize
Customer Support Specialist at Octolize
Mateusz Kot is a Customer Happiness Engineer with over two years of experience in customer service and CMS-based website support for clients around the world. He has collaborated with various IT companies, assisting support teams and helping customers resolve their technical and product-related queries. Throughout his career, he has worked with international teams and closely cooperated with UI/UX, product, development, and SEO specialists.
At Octolize, Mateusz is a key member of the WooCommerce support team. He also works alongside the marketing team, contributing to content optimization and SEO efforts, including article creation and product page improvements. Additionally, he leads the documentation process for Octolize’s WooCommerce plugins. On the blog, he shares helpful, user-focused articles that guide customers through the features and value of Octolize’s products.
