Kurzgesagt

Kurzgesagt tried several shipping apps before landing on Octolize’s Shipping Rates Rules & Zones. What stood out immediately was the interface — clean, logical, and intuitive. That clarity ultimately tipped the scales in our favor, as the app proved straightforward enough for the team to understand how it worked without ever having to consult the documentation.

We walked Kurzgesagt’s fulfilment team through exactly how Shipping Rates Rules & Zones handles conditional logic — combining weight-based with product-based conditions to control which courier and service shows up at checkout for given order. Their original approach was already headed in the right direction, and we confirmed their thinking was sound.

Rather than listing every affected SKU one by one (and having to update that list every time the catalog changed), we showed Kurzgesagt how to use product tags instead — new products just get tagged, and the existing rate rules pick them up automatically. Those tags are picked up by a set of WHEN-THEN rules, which handle both the shipping cost calculations and the conditional logic deciding which DHL service gets displayed — DHL Kleinpaket or DHL Standard. Whenever an order matches a given set of conditions, the correct service shows up automatically at checkout and every other option stays hidden, with the free shipping threshold (discount-adjusted cart value included) factored in as just another condition in the same logic.

During the call, we built the scenario live together: several shipping rates configured side by side, each with its own weight and product tag conditions, each hidden or shown automatically depending on which conditions were met. Before rolling anything out to real customers, Kurzgesagt put the entire configuration through its paces on their development store, running through different weight, product, and discount combinations to confirm every rate and every service showed up exactly where it should.

With Shipping Rates Rules & Zones in place, Kurzgesagt now runs a shipping setup that mirrors exactly how their fulfilment process actually works — the right courier and service for the right order, every time, with no manual intervention and no customer confusion at checkout. What’s more, the setup is now maintainable and bulletproof: recognizing products by their tags, rather than chasing SKU lists, is what keeps the rules current as the catalog grows, while the WHEN-THEN logic reliably covers every combination of weight, product, and free shipping threshold they need.