DHL, USPS, or FedEx: Which one will your customer prefer?

Author k.sobolew
Reading time:
4 minutes read

Many small businesses struggle with logistics and determining which best shipping company would fit your needs can be difficult. Furthermore, as competition in the logistics market grows daily, there is a wide range of excellent options. As a result, Third Party Logistics providers must be carefully picked, as they have a direct influence on your Cost of Goods Sold and, as a result, Gross Profit, as well as your customers’ experience.

It is critical to know the number of your shipments and the destinations before choosing a shipping provider. This can have a significant influence on whether you choose a local delivery firm or something more extensive, even worldwide.

A set budget will aid in cost reduction. If the items being sent have low-profit margins, it must be guaranteed that shipping does not take away all of the earnings. On the other hand, if profit margins are substantial, consider offering multiple levels of service to diverse client bases at comparable prices. Weekend delivery and same-day delivery are examples of this. These can aid in the acquisition of new clients from various domains with differing expectations.

Despite their daily competition, DHL, FedEx, and USPS each have their own distinct characteristics. You can better comprehend them if you learn more about them, their services, and their pricing approach. In this post, we’ll compare the services of DHL, FedEx, and USPS to help you choose the best shipping option for your business – small, medium, or large.

When delivering commodities to distant regions, there are a few things to think about before selecting a carrier. These considerations include shipping rates, delivery time, and the benefits of using that particular courier and shipping e-commerce service.

To assist you in deciding which shipping service to choose, we’ve included all of the essential features of each service.

About DHL shipping e-commerce

DHL shipping e-commerce is a German Post subsidiary that was created in the United States. The company’s headquarters are in Bonn, Germany. Deutsche Post DHL has emerged as one of the largest logistics firms in the world. It has the most vigorous international game of the three, and it is the only carrier that distributes to sanctioned countries like North Korea. DHL is not authorized to fly domestically between U.S. airports since it is a non-American corporation. As a result, it outsources domestic services in the United States to other carriers. Ken Allen is the Head of e-Commerce Solutions of DHL, while Dr. Frank Appel is currently the CEO. The company now has 590,000 employees, including trainees.

About USPS shipping e-commerce

The USPS shipping e-commerce is the only service that serves every address in the United States, including 160 million homes, companies, and Post Office Boxes. The Postal Service does not receive any government funding for operational costs and instead relies on the sale of stamps, services, and merchandise to fund its operations. The Postal Service has an annual operating income of more than $71
billion, with 34,000 retail outlets and one of the most popular websites in the federal government, It transports 48% of the world’s mail. In addition, they are one of the country’s major employers, with around 630,000 employees.

About FedEx shipping e-commerce

Federal Express or FedEx shipping e-commerce is the world’s most prominent express shipping firm, serving more than 220 nations and territories with quick, secure, and dependable delivery. The company is notable for its overnight delivery service and for being the first to track items and offer real-time information on their position. This functionality is currently available on most other carrier providers. FedEx
shipping e-commerce
is also a significant federal contractor in the United States. FedEx was the first to launch an overnight delivery service as well as a system for tracking shipments and giving real-time location updates in its early days. It now has operations in more than 220 nations and territories. There are more than 50,000 FedEx shipping e-commerce facilities in the United States where you may pick up, drop off, or ship.

DHL, USPS, or FedEx: Which one will your customer prefer?

Let’s look at the many elements and how you could think about them while deciding on the best logistics/shipping choice for your cargo or document.

  • Dimensional Weight and Packaging

The shipping rate is determined by the parcel’s size since the amount of space occupied by one box in the transport vehicle determines the number of packages that may be carried alongside it. To guarantee that the small business is on track with the actual expenses, the weight and dimensions should be actively measured and calculated. The rates may then be compared to the pricing provided by the logistics business. DHL, USPS, and FedEx all impose a fee for “dimensional weight.” It simply implies that if your shipment is enormous or excessive, your delivery costs will skyrocket.

  • Value added Services

DHL will provide express delivery to its clients at DHL Service Points. DHL clients can opt to receive their packages at certified locations. The consumer can pick up the package whenever it is convenient for them. DHL provides unique services for different sectors, which is very beneficial to small businesses.

FedEx shipping e-commerce company understands the demands of the industrial sector and provides a variety of support services to increase client satisfaction and loyalty. For example, FedEx offers a Pick-up and Drop-off service at approved locations. Customers may use this service to send and receive parcels from specific retailers, buy supplies to be delivered to one particular point of sale, and control withdrawals.

USPS has multiple VAS too. The convenience associated with USPS’s services are commendable and best suited to satisfy the clients.

  • International Shipments

DHL shipping e-commerce provides a wide range of international services with varying shipping times and pricing. Its services include those that are as costly as the Same-Day service, which is offered via road and air.

For FedEx overseas packages, the International Priority service would be the fastest option. FedEx shipping e-commerce can deliver the cargo the following day in Europe, one business day in the United States and Canada, and two working days in Latin America, depending on the location.

For USPS, the lowest-cost shipping option among all airlines to over 180 countries is First-Class Package International Service. The maximum package weight allowed is 4 pounds. Depending on the location, packages are delivered in 11 to 20 days. This is also an excellent alternative for minor, non-time-sensitive packages.

DHL, USPS, or FedEx: What to choose

All three are massive shipping e-commerce companies with different benefits and limitations, and picking the greatest one is actually pretty unfair. Finally, the decision amongst the three carriers is based on your individual company requirements. Therefore, using various carriers for different requirements is a solid strategy to get the best out of each one.

We hope that you now have additional information and tools to help you make an informed decision when selecting a third-party logistics supplier. Make sure you’re using an online accounting and inventory software to automate your order and pick-pack-ship processes for more accurate and faster shipping processing and tracking.