- \n
- What are pickup points?<\/li>\n
- Why you should add pickup points to your Shopify store?<\/li>\n
- Benefits of providing pickup points in Shopify store<\/li>\n
- How to set up pickup points on Shopify and how it changes depending on which Shopify plan you are on?<\/li>\n
- Best practices for offering Shopify pickup points<\/li>\n<\/ul>\n
But before we get into details, first things first\u2014let\u2019s take a step back and explain\u2026<\/p>\n
What are pickup points?<\/h2>\n
They are easy-to-reach places where customers can pick up their online orders when it suits them best, instead of waiting for home delivery. They could be carrier-operated sites, local businesses partnered with delivery services, post offices, grocery stores or parcel lockers people can access 24\/7.<\/p>\n
Shopify’s built-in pickup options<\/h3>\n
The good news is, Shopify already comes with a built-in options allowing customers not only to choose in-store pickup, but also to select preferred pickup points at checkout. The catch is, the in-store pickup alone may fall short to reach the wider audience you are aiming for. On top of that, the option to select popular carrier\u2019s pickup points at checkout is still only available in a few countries. What\u2019s more, it\u2019s also limited exclusively to the Shopify Plus plan\u2014the most expensive tier that many businesses just cannot budget for. But guess what? There is a way to handle this, and I\u2019ll show you how in a moment. So, let\u2019s face it – here\u2019s\u2026<\/p>\n
Why you should add pickup points to your Shopify store<\/h2>\n
Juggling a busy lifestyle, balancing family and work, followed by tons of errands and plenty of to-dos. Feel like you\u2019ve been there? I bet you have. With such a packed schedule, the last thing you want is to be tied down waiting for deliveries or missing packages. How about playing it by your own rules and picking up your order when and where it\u2019s most convenient for you? Makes sense, right? It\u2019s not just us\u2014millions of customers feel the same way, and this is exactly where pickup points come to play.<\/p>\n
Access points, drop-offs, pickup points, parcel lockers or PUDO, no matter what each carrier calls them, are no longer just a nice-to-have option. A recent study by Savanta and HubBox<\/a> reveals that 68% of urban residents and 71% of hybrid workers favor pickup points for their online deliveries. This confirms that they\u2019ve become a standard that customers expect, and providing them isn\u2019t just a way to stand out anymore; it\u2019s a must-have if you want to keep up in the market. With that in mind, let\u2019s take a look at some more advantages they can bring to your Shopify store:<\/p>\n
Benefits of providing pickup points in Shopify store<\/h3>\n
Flexibility and convenience<\/h5>\n
Shoppers today want the ability to receive their orders on their own terms. Pickup points give them the freedom to grab their packages whenever it\u2019s most convenient\u2014whether that\u2019s on their way home from work, during a lunch break, or while running errands. Granting such flexibility proves your store is built around nowadays shopping habits, leading to improved customer satisfaction.<\/p>\n
Cost savings<\/h5>\n
With Shopify pickup points, both store owners and customers can cut down on costs. Store owners can streamline logistics and lower their shipping expenses, while customers save on delivery fees. This win-win approach reduces costs on both sides and keeps the shopping much more budget-friendly.<\/p>\n
Reduced delivery delays and package theft<\/h5>\n
Pickup points help avoid common delivery issues, like delays or missed drop-offs, and reduce the risk of packages being mishandled or stolen from doorsteps. Customers get peace of mind knowing their orders are waiting at a secure spot, especially in urban areas where porch theft is a concern.<\/p>\n
Improved customer experience<\/h5>\n
Since we all have those go-to carriers we trust more, offering multiple carriers\u2019 pickup points in Shopify store and giving people an option to choose their favorite one makes the shopping more personal. Not only it levels up the customer experience and builds loyalty, but also leads to increased conversions and sales as a result.<\/p>\n
Broader customer reach and accessibility<\/h5>\n
Pickup points make your Shopify store accessible to more customers, no matter where they live. Whether they\u2019re in busy cities, quiet suburbs, remote areas, simply not home during regular delivery windows, or just prefer not to wait for standard delivery, pickup points give you the chance to extend your reach and tap into new markets.<\/p>\n
Okay, we\u2019ve spent enough time on the \u2018why\u2019 and covered why offering pickup points in Shopify store is a must\u2014now it\u2019s time to focus on the \u2018how\u2019. So, let\u2019s break it down\u2026<\/p>\n
How to set up pickup points on Shopify<\/h2>\n
Remember how I mentioned that the built-in Shopify pickup points don\u2019t quite hit the mark and come with limitations that make them tough to use for a lot of merchants? Luckily, there\u2019s a game-changing app that not only gets around those limitations, but also brings a lot more to the table.<\/p>\n
Octolize Pickup Points PRO<\/a><\/strong> is a true gem, shining bright here in every way that counts. It lets you offer your customers pickup points of 50+ most popular carriers worldwide and decide which countries they are available in. What\u2019s more, you get full control over shipping costs with custom rules and free shipping thresholds. All of this in a single app, with no need to sign a thing or create any user accounts. It comes with a 7-day free trial, giving you a full week to test out every feature and make sure it meets your expectations, hassle-free. And the cherry on top? It works across all Shopify plans, including Shopify Basic<\/strong>, adapting to your current plan\u2019s capabilities, so you can add pickup points to your Shopify store, no matter what plan you\u2019re on.<\/p>\n
![\"Octolize](\"https:\/\/octolize.com\/cdn-cgi\/image\/format=auto\/app\/uploads\/2026\/04\/octolize-pickup-points-pro-multiple-carriers-in-1-app-s0.png\")
<\/a><\/p>\nSo, why put it off any longer? Just click the app name link above to head straight to the Shopify App Store and hit \u2018Install\u2019 button there to bring Octolize Pickup Points PRO app to your store.<\/p>\n
Getting to grips with the right tools<\/h3>\n
Once installed, the app will automatically detect your Shopify plan and adapt to its features and limitations, like a puzzle piece fitting into its place. Curious how it works in action? No need to ask twice. Let me break it down with some real use-case examples, and let\u2019s see how app\u2019s features change depending on the Shopify plan your store is on.<\/p>\n
Imagine your store ships products across the United States and Canada, and you want to offer\u2026<\/p>\n
UPS Pickup Points on Shopify Basic<\/h2>\n
You\u2019re just starting with online sales, but you already got a grasp of your customers\u2019 preferences and know they trust the reliability and accessibility of UPS pickup points. But you also know that Shopify Basic, while a great choice for getting started, comes with limitations compared to higher-tier plans. One of the biggest challenges here is the lack of Carrier Calculated Shipping (CCS) and access to Carrier Service API, which prevents you from displaying third-party shipping methods and their rates at checkout. Sounds like an obstacle you can\u2019t get past? You may think it\u2019s a dead end, but not this time\u2014Octolize Pickup Points PRO app has you covered. Instead of the checkout, it lets your customers\u2026<\/p>\n
Choose UPS Access Points from a map in the cart<\/h3>\n
![\"Selecting](\"https:\/\/octolize.com\/cdn-cgi\/image\/format=auto\/app\/uploads\/2024\/12\/selecting-pickup-point-on-map-in-the-cart.png\")
<\/a><\/p>\nWith such a smart workaround, it bypasses Shopify Basic\u2019s checkout limitations, so they won\u2019t hold you back anymore. This means that you can offer the option to choose pickup points one step earlier\u2014in the cart\u2014keeping it in line with the shopping flow and providing the flexibility your customers are looking for at the same time. All you need to do is a quick 3-steps setup: add the pickup points selector widget to the cart page template in theme editor, add UPS pickup points for the country you want them be available for and then, pair them with the Shopify shipping rates they should use for cost calculation. Simple as that.<\/p>\n
Multiple carriers’ pickup locations on a map<\/h3>\n
What\u2019s even better, is you\u2019re not stuck with just one carrier. You can add multiple carriers for a specific country and all their pickup points will show up on one map. This way, your customers can stick with the carrier they trust most or just go with what\u2019s closest to where they are. Convenience at its best, isn\u2019t it? Here is how DHL and UPS pickup points look like together on one map in the cart when shipping to Canada:<\/p>\n
![\"UPS](\"https:\/\/octolize.com\/cdn-cgi\/image\/format=auto\/app\/uploads\/2024\/12\/ups-dhl-pickup-points-on-map-canada-712x772.png\")
<\/a><\/p>\nI\u2019m sure you would agree that this feature definitely opens up the door to more possibilities for stores on the Shopify Basic plan. It\u2019s a game-changer for those who want to offer a lot more to their customers without having to jump to a higher tier and upgrading their plan.<\/p>\n
But hold on\u2014there\u2019s still more to uncover, since we\u2019ve got more up our sleeve. Let\u2019s move on now to a different case and take a look at\u2026<\/p>\n
FedEx pickup points at checkout on Shopify & Shopify Advanced<\/h2>\n
You\u2019ve been running your store for a while now, and things are really taking off\u2014you have even upgraded to Shopify Advanced. You\u2019ve built strong relationships with your customers, always listening and responding to their needs. They trust you and recently, they\u2019ve been asking about FedEx pickup points. Yet here we are, facing the similar challenge and bumping into Shopify\u2019s plan limitations once again. While being on a higher plan now, you already have the Carrier Service API access and can use the third-party Carrier Calculated Shipping Rates. However, there\u2019s still a hiccup\u2014this time the problem is you still can\u2019t give the customers the option to select pickup points from a map at checkout. Yet, the Octolize Pickup Points PRO app steps up to save the day once again, letting you display the\u2026<\/p>\n
Pickup points list at checkout<\/h3>\n
\u2026instead. Once the customer enters their delivery address, the list of the suggested nearby pickup points from the carriers you\u2019ve selected shows up below right away. This lets them choose their preferred pickup location with no hassle, whether they are on mobile or desktop.<\/p>\n
While on Shopify or Shopify Advanced, the app lets you show not only FedEx pickup points, but also the PUDOs from any other carriers you make available for each country. You can even set a minimum number of points from specific carrier to make it as customized as you need to meet your customers\u2019 preferences. For example, you can set it so the customer always sees 6 nearby PUDOs. At least 3 of those will always be FedEx, while the remaining 3 are filled with pickup points from other carriers closest to the customer\u2019s address. Smart move, don\u2019t you think?<\/p>\n
PUDO types, delivery cost rules and free shipping threshold<\/h3>\n
But wait, there\u2019s more! The app version for plans with Carrier Service API access, like Shopify, Shopify Advanced, and higher, packs in extra features and takes it up a notch. You can now decide which types of pickup points to offer and use advanced tools to manage how shipping costs to those points are calculated.<\/p>\n
The whole setup is even easier than on the Shopify Basic plan, with no need to add widgets or match pickup points with rates anymore. This time, you can create your own custom shipping cost calculation rules instead, making, e.g., the pickup points delivery cost depend on order value or products\u2019 weight. Another plus is you can also encourage customers to go with a specific delivery option, like FedEx pickup points, by setting a free shipping threshold once they spend a certain amount. It\u2019s all up to you now, and with Shopify\u2019s plan limitations in mind, seems like a win down the road, right?<\/p>\n
So far, we\u2019ve covered how Shopify plans\u2019 limitations can mix things up, learned how to handle and display Shopify pickup points with dedicated app, and how its features change depending on which Shopify plan you\u2019re on. Now, this is where the big leagues start. Let\u2019s roll out the red carpet for the Shopify Plus, and see how things play out on the top-tier plan.<\/p>\n
DPD Pickup Points map at checkout on Shopify Plus<\/h2>\n
Shopify Plus is in a league of its own. If you\u2019re on it, chances are your store is already highly developed, with a solid customer base and sales that speak for themselves. When you reach this level, priorities change and you\u2019re playing a different game. You have now every Shopify feature at your fingertips, and your focus has shifted to scaling and delivering the best, most seamless experience to your customers. With global shipping in full swing, you need a carrier you can trust, and DPD fits the bill with its reliable delivery network worldwide and customizable services including wide range of DPD pickup points. Now, it\u2019s time to bring them into your checkout flow, and, once again, Octolize Pickup Points PRO app is here to make it happen.<\/p>\n
Seamless integration with Shopify checkout<\/h3>\n
With Google Maps behind the scenes, you can use your own API key to let your customers choose DPD pickup points on a map during checkout. It integrates seamlessly with shipping methods, using Shopify native mechanisms and fitting so perfectly, it\u2019s like it\u2019s been there from day one. All it takes is adding a dedicated block to your checkout page template, and the app will pretty much take it from there.<\/p>\n
You decide whether you want to show pickup points on a map or in a list. If you go with the map, a mini-map will appear below the shipping method, displaying carrier-specific PUDO locations like these DPD pickup points here:<\/p>\n
![\"DPD](\"https:\/\/octolize.com\/cdn-cgi\/image\/format=auto\/app\/uploads\/2024\/12\/dpd-pickup-points-map-checkout-shopify-plus-712x825.png\")
<\/a><\/p>\n