{"id":279680,"date":"2026-03-13T10:00:50","date_gmt":"2026-03-13T09:00:50","guid":{"rendered":"https:\/\/octolize.com\/?p=279680"},"modified":"2026-03-13T12:16:32","modified_gmt":"2026-03-13T11:16:32","slug":"shipping-tracking-number-woocommerce","status":"publish","type":"post","link":"https:\/\/octolize.com\/es\/blog\/shipping-tracking-number-woocommerce\/","title":{"rendered":"How to Provide a Shipping Tracking Number in WooCommerce (Manual & Automatic Methods)"},"content":{"rendered":"

In this article, you’ll learn how to add a tracking number to WooCommerce orders. Furthermore, you will know how to send tracking details to customers automatically, and display tracking information at the right moment. I\u2019ll also show you why offering tracking information is critical for customer satisfaction. Moreover, how it can give your store a competitive edge.<\/strong><\/p>\n

Importance of Shipping Tracking in WooCommerce<\/h2>\n

Shipping tracking is a method e-commerce businesses use to keep tabs on the whereabouts of shipped goods until they reach the customer. For the customer, a tracking number is a tool to estimate the arrival of their purchase and the ability to monitor its journey. Providing shipping tracking numbers benefits businesses by enhancing customer satisfaction and increasing transparency. It also streamlines potential disputes by providing clear evidence of shipment and delivery.<\/p>\n

Customers Expect Full Visibility<\/h3>\n

Let\u2019s be honest – providing a shipping tracking number<\/b> in WooCommerce<\/a> is not a nice-to-have feature. You have to meet modern customer expectations. According to research from Verte<\/a>, a staggering 91\u202f% of consumers actively track their packages<\/b>, with <\/span>39\u202f% checking updates at least once a day<\/b>, and <\/span>19\u202f% tracking them multiple times daily<\/b>.<\/span> These numbers reflect a clear shift toward hyper\u2011visibility in the shipping experience. It’s an expectation you have to meet if you want the customer to return.<\/p>\n

Tracking Reduces Customer Support Load<\/h3>\n

The same study found that <\/span>70\u202f% of consumers prefer to self-track their order status<\/b>, rather than contacting customer support when there\u2019s a delay. This means that if your WooCommerce store doesn\u2019t offer easy access to tracking information, you risk not only frustrating buyers but also increasing support ticket load. And this, as you are probably well aware, causes additional costs.<\/span><\/p>\n

Delivery Delays Are Less Tolerated<\/h3>\n

Consumers have grown less tolerant of shipping delays: <\/span>58\u202f% consider a delay of two to six days unacceptable<\/b>, and <\/span>21\u202f% expect shipments to arrive within one day of the promised delivery date<\/b>. This sets a high bar for communication and reliability. A very effective solution is just to share tracking numbers, which gives a complete picture to the customer about his situation.<\/span><\/p>\n

Tracking Builds Trust and Satisfaction<\/h3>\n

Integrating a reliable tracking system into your WooCommerce store <\/span>reduces customer anxiety<\/b> and <\/span>boosts trust and brand reputation<\/b>. It demonstrates professionalism and transparency, while freeing your support team from repetitive order-status inquiries. Ultimately, this leads to <\/span>higher customer satisfaction<\/b>, fewer support tickets, and stronger repeat purchase behavior.<\/span><\/p>\n

\"why<\/p>\n

By offering real-time tracking via built-in features or plugins, you’re aligning with consumer demands for transparency and control. It transforms a basic feature into a <\/span>competitive advantage<\/b>. Although these days, it means that if you don’t have this functionality then you stand apart from the competition.<\/span><\/p>\n

How to provide a shipping tracking number to customers in WooCommerce?<\/h2>\n

There are several ways to provide a shipping tracking number to customers in WooCommerce. I will describe both manual shipping and automatic setup. For automatic shipping tracking number, I will show two examples using reliable plugins.<\/p>\n

Manual shipping tracking number in WooCommerce<\/h3>\n

WooCommerce allows manually adding tracking numbers. After fulfilling an order, you can add a note to the order with the tracking number and mark it as customer-visible. Then, manually email this information to the customer. Some stores do it in such a way that after manually creating a shipment in the courier company’s application. They email their customer with information about the shipment creation and a link to track the shipment.<\/p>\n

However, that solution has several significant drawbacks:<\/strong><\/p>\n